Troubleshooting
Problem
I.T. administrator logs onto Controller application server as a Windows user who is a member of the local "Administrators" group. User then launches "Controller Configuration" and tries to make a change. *For example, inside "Security" the user tries to change the setting from "Native" to "Cognos". User saves changes, but (afterwards) when testing finds that none of the settings have changed. * For example, users are prompted to logon using Native security.
Symptom
Configuration changes made inside 'Controller Configuration' are not saved.
- TIP: For more possible symptoms, see separate IBM Technote #1468207.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21578257