Troubleshooting
Problem
Compress Service does not zip file
Symptom
Data is extracted from mailbox and then needs to be compressed as .zip and sent with FTP
Compress Service does not zip file. File arrives at FTP server unzipped
The FTP Put Service is looking at the DocumentId. Instead it should look at Primary Data.
Documentation says:
If no values are specified for either DocumentList or DocumentId, the service will PUT the primary document to the remote server
These values are not filled in in the FTP Put service.
There are no errors. Data does arrive on ftp server, but it is not zipped
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
TRB1083
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Document Information
Modified date:
11 June 2026
UID
swg21561052