Troubleshooting
Problem
Sterling Gentran:Server for Windows Adding a Client Error: Setup has failed to find the system in the Windows registry.
Symptom
Installing or Adding a Gentran client to the Gentran Server main controller system.
Error Message: Setup has failed to find the system in the Windows registry. Please contact
your system administrator and ensure you have read/write access to the
"HKEY_LOCAL_MACHINE/SOFTWARE/Sterling Commerce" key on the primary system controller.
[{"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.3;5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
TRB2771
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Document Information
Modified date:
16 June 2018
UID
swg21561044