PI41237: ERROR C00C023F ON ABORTED AJAX CALL USING IE9

APAR status

• Closed as fixed if next.

Error description

• When using Internet Explorer 9 with zOSMF, a user will see
  'Error: Could not complete the operation due to error
  c00c023f.null' when an AJAX call is aborted. This message
  appears in IZUG0.log.
  
  VERIFICATION STEPS:
  The user will see the above message in the IZUG0.log. The
  message does not have an error message identification such as
  IZUGxxxE, and it appears raw in the log.
  

Local fix

• The use of a browser other than IE9 will bypass this and show
  the failing AJAX call.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All users of IBM z/OSMF using IE9,           *
  *                 Version 2 Release 1.                         *
  ****************************************************************
  * PROBLEM DESCRIPTION: When an AJAX call is aborted by a       *
  *                      browser, users may see arbitrary        *
  *                      message like 'Error: Could not complete *
  *                      the operation due to error              *
  *                      c00c023f.null' in IZUGx.log.            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The arbitrary message in IZUGx.log is because of the use of
  z/OSMF Core UI log method LOGGER.error() or LOGGER.severe()
  which takes any string as the parameter, when users of the
  methods don't provide any message ID or the package name or the
  method name, the log entry will become an arbitrary message.
  
  To fix the problem, z/OSMF Core will add the package name to the
  UI log entries.
  

Problem conclusion

Temporary fix

Comments

• This APAR is being closed FIN with concurrence from the
  submitting customer.  This means that a fix to this APAR is
  expected to be delivered from IBM in a release(if any) to be
  available within the next 24 months.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R210 PSN

     UP