Troubleshooting
Problem
SFG route failed: FG_0404 Producer partner is 'Unknown' and FG_0455 No matching routing channels found for the message.
Symptom
User sees an error message indicated below when uploading a file.
Immediately the file is routed successfully to the Consumer mailbox.
From Arrived File events, there is a second event where the file is being routed again but failed.
This Consumer is also a Producer, too.
However, there are no Routing Channel setup for this partner as a Producer.
Error MessageFG_0404 Producer partner is 'Unknown'.
FG_0455 Arrived File is now failed while Started with error message: No matching routing channels found for the message..
[{"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Historical Number
NFX10421
Was this topic helpful?
Document Information
Modified date:
14 November 2019
UID
swg21559075