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FTP Client Begin Session fails with Error: Attempting to handle unrecognized command

Troubleshooting


Problem

FTP Client Begin Session fails with Error: Attempting to handle unrecognized command

Symptom

Gentran Integration Suite, all versions
Sterling Integrator, all versions

FTP Client Begin Session fails with Error: Attempting to handle unrecognized command

 

Error Message

Error in BP:-
Error: Attempting to handle unrecognized command

XML Report for the BP:-
ServiceTranscript=
220 ProFTPD 1.3.1 Server (Server FTP) [99.99.9.999]
> AUTH TLS
234 AUTH TLS successful
> PBSZ 0
200 PBSZ 0 successful
> PROT P
200 Protection set to Private
> USER xxxx
232 User xxxx logged in
]
 

FTP Client log:-
DEBUG <FTP-Client-Scheduler> 000000000000 GLOBAL_SCOPE ControlTransferAgent.closed(CC) entering with reason code=[CloseCode.FULL_CLOSE].
DEBUG <FTP-Client-Scheduler> 000000000000 GLOBAL_SCOPE ControlTransferAgent.closed(CC) exiting.
DEBUG <HAR.1318307.Thread> 000000000000 GLOBAL_SCOPE FtpService.updateFTPAdapterStatus() - error message = Internal Error: Attempting to handle unrecognized command [User xxxx logged in].
 

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

NFX9149

Document Information

Modified date:
16 June 2018

UID

swg21558330

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