Troubleshooting
Problem
SI 5.0 cluster - both nodes say they are token and unable to log into node2.
Symptom
Brand new install of SI. As soon as both nodes come up both nodes show up as token when checking: Operation -> System -> Cluster -> Status
In addition, when attempting to log into node2 and after entering the credentials (username/passwod) the next screen is an error.
The nodes were in separate data centers about 40 miles away from each other.
Error Message
After the user entered username/password in the UI to log in to the dashboard for node2, the following error is displayed:
Direct access to resource is prohibited.
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
NFX10401
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Document Information
Modified date:
14 November 2019
UID
swg21558251