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SFG: unable to login to MyFileGateway with an user name that has '-' or hyphen in the name

Troubleshooting


Problem

SFG: unable to login to MyFileGateway with an user name that has '-' or hyphen in the name

Symptom

After creating a partner using the Participant partner creation wizard in Sterling File Gateway,

the partner or user is not able to login to MyFileGateway with an user name that has '-' or hyphen in the name.

Error Message

Invalid Value

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

NFX8103

Document Information

Modified date:
16 June 2018

UID

swg21558145