IBM Support

Authentication Log errors when configuring LDAP user authentication

Troubleshooting


Problem

Authentication Log errors when configuring LDAP user authentication

Symptom

When configuring LDAP authentication for user sign onto GIS Graphical User Interface LDAP errors are reported in the Authentication Log. 

Error Message

[2008-07-11 08:22:58.913] DEBUG 000000000000 GLOBAL_SCOPE SecurityManager user:sterling attempting to log in (SSO:false)
[2008-07-11 08:22:58.913] DEBUG 000000000000 GLOBAL_SCOPE LDAPAuthentication user:sterling is identified as an EXTERNAL GIS User
[2008-07-11 08:22:58.913] DEBUG 000000000000 GLOBAL_SCOPE LDAPAuthentication performing LDAP search....
[2008-07-11 08:22:58.976] ERROR 000000000000 GLOBAL_SCOPE LDAPAuthentication LDAP authentication has failed with exception for user:sterling
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece ]
 at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:2985)
 at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2931)
 at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2732)
 at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2646)
 at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:283)
 at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
 at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
 at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)
 at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)
 at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
 at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:247)
 at javax.naming.InitialContext.init(InitialContext.java:223)
 at javax.naming.InitialContext.<init>(InitialContext.java:197)
 at javax.naming.directory.InitialDirContext.<init>(InitialDirContext.java:82)
 at com.sterlingcommerce.woodstock.security.LDAPAuthentication.isAuthenticated(LDAPAuthentication.java:108)
 at com.sterlingcommerce.woodstock.security.AuthenticationService.isAuthenticated(AuthenticationService.java:440)
 at com.sterlingcommerce.woodstock.security.SecurityManager.isAuthenticated(SecurityManager.java:356)
 at com.sterlingcommerce.woodstock.security.User.isAuthenticated(User.java:396)
 at com.sterlingcommerce.woodstock.ui.UserAutho.isAuthenticated(UserAutho.java:112)
 at com.sterlingcommerce.woodstock.ui.EntityObject.isAuthorized(EntityObject.java:436)
 at com.sterlingcommerce.neo.security.GISAuthentication.login(GISAuthentication.java:222)
 at org.apache.jetspeed.services.JetspeedAuthentication.login(Unknown Source)
 at org.apache.jetspeed.services.JetspeedSecurity.login(Unknown Source)
 at org.apache.jetspeed.modules.actions.JLoginUser.doPerform(Unknown Source)
 at org.apache.turbine.modules.ActionEvent.perform(ActionEvent.java:148)
 at org.apache.turbine.modules.ActionLoader.exec(ActionLoader.java:122)
 at org.apache.turbine.Turbine.doGet(Turbine.java:509)
 at org.apache.turbine.Turbine.doPost(Turbine.java:658)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:358)
 at org.mortbay.jetty.servlet.WebApplicationHandler$Chain.doFilter(WebApplicationHandler.java:342)
 at com.sterlingcommerce.util.Fix5CFilter.doFilter(Fix5CFilter.java:74)
 at org.mortbay.jetty.servlet.WebApplicationHandler$Chain.doFilter(WebApplicationHandler.java:334)
 at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler.java:286)
 at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:567)
 at org.mortbay.http.HttpContext.handle(HttpContext.java:1807)
 at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.java:526)
 at org.mortbay.http.HttpContext.handle(HttpContext.java:1757)
 at org.mortbay.http.HttpServer.service(HttpServer.java:879)
 at org.mortbay.http.HttpConnection.service(HttpConnection.java:789)
 at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:960)
 at org.mortbay.http.HttpConnection.handle(HttpConnection.java:806)
 at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:218)
 at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:331)
 at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:520)
[2008-07-11 08:22:58.976] ALL 000000000000 GLOBAL_SCOPE SecurityManager user:sterling authorization FAILED (SSO:false)
[2008-07-11 08:22:59.007] DEBUG 000000000000 GLOBAL_SCOPE SecurityManager getSessionDataSSO() - Id1 = rr57l46g2kwb - Id2 = SessionID1mo2zn5itf77o1215782345112
[2008-07-11 08:22:59.007] DEBUG 000000000000 GLOBAL_SCOPE SecurityManager getSessionDataSSO() successfully using Id2=1mo2zn5itf77o

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

NFX3338

Document Information

Modified date:
11 February 2020

UID

swg21556651