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Invalid response from OpsServer or Timeout message encountered during SI 5.1 startup process right after installation

Troubleshooting


Problem

Invalid response from OpsServer or Timeout message encountered during SI 5.1 startup process right after installation

Symptom

xxx/install/bin]:-> run.sh
OPS_PID: /xxx/install/ops.pid
Including run.sh extentions
Starting ActiveMQ
please check logs/activemqBroker.log file for startup details
ActiveMQ server started with PID=10158282
PreRegistering Event Listeners
Starting Ops

Starting CmdLine2 client...
CmdLine2 started with PID=16384206
Including run.sh extentions

Starting SAP Controller...
checking for central ops.
. !
running server on http://localhost:8080/
Enter passphrase: -->
Found internal config file /com/sterlingcommerce/security/jcae/provider.txt, loading it now!
Done loading it.
Security Providers: IBMJCE, Certicom, STERCOMM, IBMJSSE2, IBMJGSSProvider, IBMCertPath, SCIKS, SCIKM
DbConnectionTest.runTest(): currentCount = 1
Checking License for central Ops
Central ops is licensed
Controller loading lists...
OpsSymmetric Initializing
OpsSymmetric: Got properties
OpsSymmetric: Algorithm = DESede
-----------------------
Starting SI Server
-----------------------

-----------------------
Waiting for SI JNDI
-----------------------
...!
-----------------------
Initializing Security
-----------------------
Invalid response from OpsServer or Timeout (retrying).
Invalid response from OpsServer or Timeout (retry #1).
Invalid response from OpsServer or Timeout (retry #2).
Invalid response from OpsServer or Timeout (retry #3).
Invalid response from OpsServer or Timeout (retry #4).
Invalid response from OpsServer or Timeout (retry #5).
Invalid response from OpsServer or Timeout (retry #6).
Invalid response from OpsServer or Timeout (retry #7).

Error Message

Invalid response from OpsServer or Timeout (retrying).
Invalid response from OpsServer or Timeout (retry #1)

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

NFX10593

Document Information

Modified date:
14 November 2019

UID

swg21555699

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