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IBM Sterling Connect:Direct Windows fails to start: Failed to Initialize TCQ Subsystem

Troubleshooting


Problem

IBM Sterling Connect:Direct Windows fails to start: Failed to Initialize TCQ Subsystem

Symptom

Starting IBM Sterling Connect:Direct for Windows Server fails with error: Failed to Initialize TCQ Subsystem. The Database is up and running, but IBM Sterling Connect:Direct ODBC entries are not showing up in the ODBC Data Source Administrator under System DSN.
Running CD Database Wizard (DBWiz) manually does not give any errors, but the ODBC entries are still not showing afterwards.

Error Message

Application Event ID=20 Failed to Initialize TCQ Subsystem.

Connect:Direct ODBC entries not showing in ODBC Data Source Administrator under System DSN.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRRVY","label":"IBM Sterling Connect:Direct for Microsoft Windows"},"ARM Category":[{"code":"a8m0z000000cwUjAAI","label":"DATABASE"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

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Historical Number

NFX4247

Document Information

Modified date:
10 November 2021

UID

swg21555486