Troubleshooting
Problem
Sterling Control Center generating false SLC alerts for a process that runs and completes on time
Symptom
The process ran and completed earlier than the SLC NERs, but well within the Window Tolerance of 1 hour set in the SLC. The Database Events Report does show that the filename, Submitter, NERs, etc. are all correct to where the SLC should have been hit.
Affected Release:
none
[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
NFX3037
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Document Information
Modified date:
17 December 2019
UID
swg21555406