Troubleshooting
Problem
Sterling Control Center will not attach to my Connect:Direct OS/400 or i5/OS nodes
Symptom
Can not monitor Connect:Direct OS/400 and i5/OS from Sterling Control Center, the node icon just shows a question mark on the SCC Console.
Error Message
Sterling Control Center logs show the following error:
java.sql.SQLException: Relational database not in relational database directory.
[{"Product":{"code":"SSRS27","label":"IBM Sterling Connect:Direct for i5\/OS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"3.7;3.6;3.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
NFX7029
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Document Information
Modified date:
24 July 2020
UID
swg21554904