Troubleshooting
Problem
Gentran FTP mailbox receives 502 Command not implemented error message in the FTP comm log when accessing a Commerce Centre mailbox. No data is received even though there is data in the mailslot to retrieve.
Symptom
snippet of the FTP communication log when Trace is turned on.
502[20]Command[20]not[20]implemented.[0D][0A]
[{"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.3.1;5.3;5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21554456