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AS2 contract lookup failed

Troubleshooting


Problem

AS2 contract lookup failed while testing new AS2 Trading partner setup

Symptom

Name: EDIINTParse
Instance ID:1006
Service Name: EDIINTParse

EDIINT: Preprocessing message
EDIINT: Finished preprocessing message RC=true
EDIINTMessageService: Loading profile information
EDIINTMessageService: Attempting to look up contract using IdentityIdentifier: null and PartnerIdentifier: null
First attempt at AS2 contract lookup failed com.sterlingcommerce.woodstock.profile.ProfileFinderException: ContractExtn findContractIDByExtendedAttributes - no contract found
EDIINTMessageService: Attempting to look up contract using IdentityEmailAddress: null and PartnerEmailAddress: null
Second attempt at AS2 contract lookup failed com.sterlingcommerce.woodstock.profile.ProfileFinderException: ContractExtn findContractIDByExtendedAttributes - no contract found
EDIINTMessageService: Attempting to look up contract using IdentityEmailAddress: null and PartnerIdentifier: null
Third attempt at AS2 contract lookup failed com.sterlingcommerce.woodstock.profile.ProfileFinderException: ContractExtn
findContractIDByExtendedAttributes - no contract found
EDIINTMessageService: Attempting to look up contract using IdentityIdentifier: null and PartnerEmailAddress: null
Final attempt at AS2 contract lookup failed. Contract not found AS2 contract lookup failed
EDIINTMessageService: Checking for duplicate Message-ID null
EDIINTMessageService: Duplicate processing is off
EDIINTMessageService: Failure loading profile information for message
Exception Failure loading profile information for message
EDIINTMessageService.parseMessage(): Caught exception Failure loading profile information for message
EDIINTMessageService: Caught exception Failure loading profile information for message

AS2 contract lookup failed

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

PRI12152;SCI86757

Document Information

Modified date:
16 June 2018

UID

swg21537309

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