Troubleshooting
Problem
Failed to establish PPP connection
Symptom
Failed to establish PPP connection. Error = No RAS error message found on the Tools > Connection manager/Comm Log
User cannot Send or Receive in Commerce:Mail.
[{"Product":{"code":"SS6UP7","label":"Sterling Gentran:Director"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.5;5.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
PRI12127;SCI99822
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Document Information
Modified date:
16 June 2018
UID
swg21525788