IBM Support

Unable to initialize translator or Failure to build run-time script file in Sterling Gentran:Director

Troubleshooting


Problem

When executing a transmission errors: Unable to initialize translator, or Failure to build run-time script file are generated.

Symptom

Error: Unable to initialize translator
Error: Failure to build run-time script file

[{"Product":{"code":"SS6UP7","label":"Sterling Gentran:Director"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.5;5.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
11 June 2026

UID

swg21524271