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Audit log hanging, not displaying. Auditlog.exe starts but no UI - Sterling Gentran:Server for Microsoft Windows

Troubleshooting


Problem

Audit log hanging, not displaying. Auditlog.exe starts but no User Interface displays. Taskmanager shows Auditlog.exe but no window to view. Audit log hanging, not displaying. Auditlog.exe starts but no UI Unknown Error. Error returned: 0x800706BE The remote procedure call failed.

Symptom

Server displays the Auditlog but a client install does not, issues error message 0x800706BE
Unknown Error. Error returned: 0x800706BE The remote procedure call failed.

Faulting application AuditLog.exe, version 5.2.0.19, faulting module msvcrt.dll, version 7.0.3790.3959, fault
address 0x000384d5.

[{"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.3.1;5.3;5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

PRI3194

Document Information

Modified date:
16 June 2018

UID

swg21523030