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Sap Status not being returned to SAP via aleclient (SCI64336) - Sterling Gentran:Server for Microsoft Windows

Troubleshooting


Problem

Sap Status not being returned to SAP via aleclient (SCI64336)

Symptom

Sap Status not being returned to SAP via aleclient
SAP Status is being produced on the Gentran end, SAPINT Update and SAPINT Extract appear to be working ok
STATUS IDOC is not being processed correctly via aleclient program

[{"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.1;5.2;5.3;5.3.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

PRI16957

Document Information

Modified date:
16 June 2018

UID

swg21521080