Troubleshooting
Problem
A remote ftp client doing passive mode gets the internal IP address returned in the "227 Entering Passive Mode" message. Instead, Connect:Enterprise should return the external IP address that the client originally connected to.
Symptom
A remote ftp client doing passive mode gets the internal IP address returned in the "227 Entering Passive Mode" message. Need Enterprise to return the external IP address the client originally connected to.
Cause
Resolving The Problem
Specify DMZ_ADDRESS = "IP_Address_or_Hostname_String" in the ftp.cpd file for the external address.
Examples:
DMZ_ADDRESS = "111.222.33.44"
or
DMZ_ADDRESS = "ftp.mycompany.com"
[{"Product":{"code":"SSFVK3","label":"IBM Sterling Connect:Enterprise for UNIX"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"2.5;2.4","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Historical Number
PRI24970
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Document Information
Modified date:
17 December 2019
UID
swg21520403