IBM Support

Firmware upgrade fails with 'incompatible platform flash capacity' error

Troubleshooting


Problem

Upgrading the firmware of your WebSphere DataPower SOA Appliance fails with the following error message: Unable to upgrade: incompatible platform flash capacity The dynamic loader failed to upgrade the system (-4) Loading firmware failed: (null) Could not install firmware image. The system will not reboot.

[{"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"4.0.2;4.0.1;4.0;5.0.0;6.0.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
08 June 2021

UID

swg21506678