Troubleshooting
Problem
User launches a standard report (also known as a 'system report'). User receives error message.
Symptom
Generic Error:
IBM Cognos 8 Help
QE-DEF-0285
The logon failed.
Scenario #1:
Details
QE-DEF-0325 The logon failed for the following reason:RQP-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: IBMDADB2.DB2COPY1:DB2SERVER:DBASE:fastnet UDA-SQL-0031 Unable to access the "IBMDADB2.DB2COPY1:DB2SERVER:DBASE:fastnet" database.UDA-SQL-0107 A general exception has occurred during the operation "attach".[IBM][CLI Driver] SQL1031N The database directory cannot be found on the indicated file system. SQLSTATE=58031 RSV-SRV-0042 Trace back:RSReportService.cpp(771): QFException: CCL_CAUGHT: RSReportService::process()RSReportServiceMethod.cpp(265): QFException: CCL_RETHROW: RSReportServiceMethod::process(): asynchRunSpecification_RequestRSASyncExecutionThread.cpp(787): QFException: RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp(224): QFException: CCL_CAUGHT: RSASyncExecutionThread::run():
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IBM Cognos 8 Help
QE-DEF-0285
The logon failed.
Scenario #1:
Details
QE-DEF-0325 The logon failed for the following reason:RQP-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: IBMDADB2.DB2COPY1:DB2SERVER:DBASE:fastnet UDA-SQL-0031 Unable to access the "IBMDADB2.DB2COPY1:DB2SERVER:DBASE:fastnet" database.UDA-SQL-0107 A general exception has occurred during the operation "attach".[IBM][CLI Driver] SQL1031N The database directory cannot be found on the indicated file system. SQLSTATE=58031 RSV-SRV-0042 Trace back:RSReportService.cpp(771): QFException: CCL_CAUGHT: RSReportService::process()RSReportServiceMethod.cpp(265): QFException: CCL_RETHROW: RSReportServiceMethod::process(): asynchRunSpecification_RequestRSASyncExecutionThread.cpp(787): QFException: RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp(224): QFException: CCL_CAUGHT: RSASyncExecutionThread::run():
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[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21504973