IBM Support

Creating a requirement results in error "HTTP Status 403 - CRJZS0040E"

Troubleshooting


Problem

Attempts to create an IBM Rational Requirements Composer requirement from IBM Rational Team Concert or IBM Rational Quality Manager results in the error "HTTP Status 403 - CRJZS0040E There is no REST service handler registered for the path "/_ajax-modules/com.ibm.rdm.web.picker.RequirementPicker".

Symptom

This problem will only be seen if the IBM Rational Requirements Composer server was upgraded to 2.0.0.3 or higher from 2.0.0.0, 2.0.0.1, or 2.0.0.2.

New installations of IBM Rational Requirements Composer 2.0.0.3 or 2.0.0.4 do not exhibit this behavior.



image

Cause

The component name is invalid in IBM Rational Requirements Composer 2.0.0.3 and higher.

Resolving The Problem

Modify the fronting.properties file to reflect the appropriate component name.

  1. Open the fronting.properties file. By default, this file is located in the following folder:
    Windows: C:\Program Files\IBM\RRCS20\server\conf\

    Linux: /opt/IBM/RRCS20/server/conf/rdm



2. Locate the following line in fronting.properties:

    com.ibm.rdm.fronting.server.RDMWebAppRequirementCreationDialogUrl=https\://server_name\:9443/rdm/_ajax-modules/com.ibm.rdm.web.picker.RequirementCreatorPicker?projectURL\=[/<code>]


3. Change this line to the following. Notice that .picker has been removed:

    com.ibm.rdm.fronting.server.RDMWebAppRequirementCreationDialogUrl=https\://server_name\:9443/rdm/_ajax-modules/com.ibm.rdm.web.RequirementCreatorPicker?projectURL\=[/<code>]


4. Re-start the IBM Rational Requirements Composer server

[{"Product":{"code":"SSWMEQ","label":"Rational Requirements Composer"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Editors","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"}],"Version":"2.0.0.3;2.0.0.4","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21501067

Page Feedback