IBM Support

BMXAA4049E – value specified exceeds maximum length using Email Listener

Question & Answer


Question

Can I change and attribute if the length is exceeded when using E-mail Listener?

Answer

When processing an e-mail through e-mail listener – the following error could appear:

Error creating staging table entry for address <address> and mail server <mail server>. Please review the Maximo log file for more details.

Psdi.util.MXApplicationException BMXAA4049E – The value specified ….. exceeds the maximum field length.
at psdi.util.MaxType.checkLength(MaxType.java 517)
at psdi.util.MaxType.setvalue(MaxType.java 439)
at psdi.umbo.MboValue._setvalue(MboValue.java 439)
at psdi.mbo.MboValue.setValue(MboValue.java 1171)
…..

To resolve this issue, the following attributes will need to be changed:

1) Go To – System Configuration – Platform Configuration – Database Configuration – Access the INBOUNDCOMM table.

Attributes CC and BCC will have to be increased from 255 to a desired length. In this example it was increased to 1000:



2) Turn on Admin Mode – Apply Configuration Changes – Turn Off Admin Mode and test the listener with more than 255 characters in to CC, BCC fields.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.0;7.1;7.1.1;7.1.2;7.5;7.6","Edition":"All Editions","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
17 June 2018

UID

swg21500491