Troubleshooting
Problem
If the profile creation step fails during a custom installation, the failure is not recognized by Installation Manager, which reports a successful installation. This problem occurs only on Windows platforms.
Symptom
The failure of the profile creation step is indicated in the profile creation log. For example, you might see the following error:
INSTCONFFAILED: Profile augmentation failed.
[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS7NQD","label":"IBM Business Monitor"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS7J6S","label":"WebSphere Enterprise Service Bus"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"General","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21499913