Troubleshooting
Problem
User opens an Excel-based report, which contains fGetVal (or fExpVal) formulae. User runs/refreshes the spreadsheet report (for example by pressing F9 / F10). User receives error message when fetching values. The report may have worked OK in the past.
Symptom
Standard Error
Number: 5
Source: FrangoDirect.ExcelLinkD.FetchValues#ControllerProxyClient
Description: System.Web.Services.Protocsl.SoapException: Server was unable to process request -->System.RuntimeInteropServices.COMException (0x800A0005): Invalid procedure call or argument.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1;10.1;8.5.1;8.5;8.4;8.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21499702