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Playback of Citrix Performance Test results in "memory could not be read" error

Troubleshooting


Problem

Attempts to playback a single user Citrix test with IBM Rational Performance Tester results in the error "java.exe - error in application ...".

Symptom

The full error message is as follows:
java.exe - error in application

The instruction at "0x0c175969" referenced memory at "0x0c405800", the memory could not be "read".


Additional symptoms include:

  • Always the two memory addresses equal to the other, but the value 0xXXXXXXXX is slightly different for every occurrence.
  • Each time the error occurs just at that time, when the run completes.
  • You can reproduce the problem with a simple single user Citrix test.

[{"Product":{"code":"SSMMM5","label":"IBM Rational Performance Tester"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Extension for Citrix Presentation Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2.0.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21499136