Troubleshooting
Problem
Customer tries to import data from staging tables. Afterwards, user opens the batch queue to see how the job progressed. Inside the section "status" the message "Finished with Error" appears.
Symptom
Import External Data From Staging Tables:
Inside 'Status' the message is:
- Finished with Error
Unfortunately, when you double-click on the entry, inside the 'Details Section' the text might be empty / blank / white
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"ARM Category":[{"code":"a8m0z000000bqCcAAI","label":"Controller-\u003EBA - Cognos Controller Cloud-\u003EData import-\u003EError"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21497825