Troubleshooting
Problem
Collect troubleshooting data for problems with IBM Tivoli Monitoring (ITM) components. Gathering this information before calling IBM support will help familiarize you with the troubleshooting process, save you time and expedite the solution to your problem .
[{"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}},{"Product":{"code":"SSXS8U","label":"Tivoli OMEGAMON XE for IMS on z\/OS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"5.1.0;5.3.0","Edition":"","Line of Business":{"code":"LOB70","label":"Z TPS"}},{"Product":{"code":"SSZJZF","label":"IBM OMEGAMON on z\/VM and Linux"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB70","label":"Z TPS"}},{"Product":{"code":"SS2JNN","label":"Tivoli OMEGAMON XE on z\/OS"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"5.1.0;5.1.1;5.3.0","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}},{"Product":{"code":"SSSHL9","label":"Tivoli Universal Agent"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}},{"Product":{"code":"SSLSDR","label":"Tivoli OMEGAMON XE for CICS on z\/OS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB70","label":"Z TPS"}},{"Product":{"code":"SSQH9J","label":"Tivoli OMEGAMON XE for CICS Transaction Gateway on z\/OS"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"4.2.0;5.1.0;5.3.0","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}},{"Product":{"code":"SS2JL7","label":"Tivoli OMEGAMON XE for Mainframe Networks"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"5.1.0;5.1.1;5.3.0","Edition":"","Line of Business":{"code":"LOB70","label":"Z TPS"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
10 July 2024
UID
swg21474454