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Silent installation of Rational Software Architect v7.5.4 results in "Error installing."

Troubleshooting


Problem

Attempts to perform a silent installation of IBM Rational Software Architect v7.5.4 results in "Error installing. The silent installation process does not support installing packages that are contained on multiple media discs".

Symptom

Unable to silently install IBM Rational Software Architect v7.5.4.

The full error message is as follows:
"Error installing.  The silent installation process does not support installing packages that are contained on multiple media discs".

Cause

All the installation disks for Rational Software Architect v7.5.4 are not in the same directory while creating a response file.

Environment


Resolving The Problem

The following steps explain how to perform a silent installation of Rational Software Architect v7.5.4:

  1. Copy all the three installation disks for Rational Software Architect 7.5.4 in one folder in a drive

  2. Run the installation using the command line to create a response file.

    For example:
    C:\Program Files\IBM\Installation Manager\eclipse> launcher.exe -silent  -input E:\Responsefile\response.xml -log E:\Responsefile\log.xml

    Where "E:\Responsefile\response.xml" location of the response file and E:\Responsefile\log.xml is the location of the log file created while installation.

  3. Once the installation is done, close IBM Installation Manager.

  4. Use the command below to install IBM Rational Software Architect silently on any machine with the help of a response file created in Step 2:

    C:\Program Files\IBM\Installation Manager\eclipse>launcher.exe -silent -input E:\Responsefile\response.xml -log E:\Responsefile\log.xml

[{"Product":{"code":"SS4JCV","label":"Rational Software Architect for WebSphere Software"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5.4","Edition":"","Line of Business":{"code":"LOB15","label":"Integration"}},{"Product":{"code":"SS4JE2","label":"Rational Software Architect Standard Edition"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5.4","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
29 September 2018

UID

swg21447644

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