IBM Support

Multiline string fields in Crystal Reports not formatted correctly after export to Excel

Troubleshooting


Problem

When exporting Crystal Reports to Microsoft Excel, the IBM Rational ClearQuest multiline string fields are either truncated or broken into multiple rows.

Symptom

When exporting Crystal Reports to Microsoft Excel without the "Can Grow" option, the IBM Rational ClearQuest multiline string fields are truncated but displayed in a single row. When the "Can Grow" option is used, multiline fileds are not truncated but the data is not displayed in a single row. It generates a new row for each line of data.

The "Can Grow" options is available in Crystal Reports when editing a report format. When you select a multiline string field, go to the Format menu and select Format Field. The option is in the Common tab.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Reporting","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.1;7.1;7.1.1;7.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
16 June 2018

UID

swg21444341

Page Feedback