IBM Support

Cannot select IBM Framework for office COM Add-in and IBM Planning Analytics tab is not showing up in Excel

Troubleshooting


Problem

IBM Planning Analytics for Excel ribbon is not appearing in Excel. You navigate to Excel options to manage the available COM Add-ins then notice that you are not able to check off the "IBM Framework for Office" COM Add-in to make it available.

Symptom

IBM Planning Analytics for Excel ribbon is missing in Excel and cannot add it from the COM Add-ins. Checking off the box will do nothing. 

Document Location

Worldwide

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Document Information

Modified date:
05 February 2020

UID

ibm11420467