Troubleshooting
Problem
The documentation on configuring LDAP omits mentioning that the ClearQuest administrator might need to keep LDAP referral chasing enabled when connecting to a Windows Active Directory server.
Symptom
The following ClearQuest help topics omit mentioning that the ClearQuest administrator might need to keep LDAP referral chasing enabled when connecting to a Windows Active Directory server:
- installutil setldapinit (https://publib.boulder.ibm.com/infocenter/cqhelp/v7r1m0/index.jsp?topic=/com.ibm.rational.clearquest.cli.doc/topics/r_setldapinit.htm)
- Common LDAP configurations (https://publib.boulder.ibm.com/infocenter/cqhelp/v7r1m0/topic/com.ibm.rational.clearquest.admin.doc/topics/ldap/c_common_config.htm)
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"User Administration - LDAP","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.1.1;7.1.1.2;7.1.2;7.1.2.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
08 August 2018
UID
swg21442250