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Troubleshooting IBM InfoSphere Information Server Pack for SAP BW Load or Extract jobs hang or terminate with a "timeout" message

Troubleshooting


Problem

An InfoSphere DataStage job that contains SAP BW Load or Extract stage hangs and eventually terminates with a "timeout" message.

Symptom

IBM InfoSphere Information Server Pack for SAP BW Load or Extract jobs hang or terminate with a "timeout" message.

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Pack for SAP BW","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.3.3;4.3.2","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
25 April 2025

UID

swg21441967