Troubleshooting
Problem
The gateway ftp transfer protocol unable to transfer due to connections that could be blocked by a local firewall.
Resolving The Problem
The gateway may not transfer data due to active ftp connections that may be blocked by a local firewall. However, not all ftp transfer may observe this behavior as it is dependent on the network configuration.
To overcome this, enable the environment variable FTP_PASSIVE to true. This can be enabled concurrently when enabling other gateway variables such as PERL5_BASE.
For example, prior to invoking the gateway, the related variables are called via a shell script with a sample content like so:
[virtuo]pwd/home/virtuo[virtuo]cat setup_env.sh#!/bin/sh## TNPMW Gateway Environment Settings#WMCROOT=/appl/virtuoexport WMCROOTGATEWAY_ROOT=/appl/virtuo/gwaysexport GATEWAY_ROOTPERL5_BASE=/appl/virtuo/gways/perlexport PERL5_BASEFTP_PASSIVE=Trueexport FTP_PASSIVE |
If enabling the variable does not resolve the issue, contact IBM Support and provide the gateway audit and log files for reference.
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Document Information
Modified date:
17 June 2018
UID
swg21441888