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Failed to lock archive item error message while archiving an IBM Rational DOORS project or module

Troubleshooting


Problem

When archiving a particular IBM Rational DOORS module or a project, following error message is displayed: "Failed to lock archive item (/) for inclusion in archive"

Symptom

Archive does not work and an error message will be displayed.

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2;8.3;9.0;9.1;9.1.0.2;9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21439492