Question & Answer
What are some of the known issues that occur when running IBM Installation Manager on different operating systems?
The following table lists issue that are related to operating system configurations. These issues can cause Installation Manager to crash in GUI mode or to not start. For some issues, however, there is no information provided when Installation Manager fails to run.
Causes and resolution
|AIX||Installation Manager does not start correctly, and the software stops working when the splash screen displays on AIX.||There is an incompatibility of the Eclipse SWT library code and the executed graphical environment on AIX systems.|
For details, see Startup and More info Issues with Installation Manager GUI on AIX systems
|Not OS specific|| Installation Manager fails to start, hangs, or is unresponsive.||For details, see What to do when IBM Installation Manager fails to startup or hangs or is unresponsive|
|Not OS specific|| Installation Manager fails to start. After execution of ||Possible causes:|
Some of the required system libraries cannot be located and Installation Manager cannot launch.
The missing library is in an inaccessible location.
The graphical environment (GTK) is not installed on the system.
For details, see Installation Manager fails to start without warning
|Not OS specific||Silent installation of Installation Manager fails with the following output: |
The log file contains multiple lines like:
|There is an issue with the file permissions on the system.|
Run the command:
If the result looks like:
Run the command:
|Not OS specific||Installation Manager cannot be started.||Some of the libraries that are required by Installation Manager are not installed.|
For details, see Required filesets on AIX for Installation Manager
|Ubuntu||Installation Manager cannot be installed or started on Ubuntu 64 10.04 LTS (64-bit).|
|Installation Manger is a 32-bit application and requires the 32-bit versions of OS system libraries. The 32-bit versions are not installed on Ubuntu 64 10.04 LTS (64-bit) by default.|
For details, see Error: bash ./install: No such file or directory when installing Installation Manager on Ubuntu 64 10.04 LTS (64-bit)
|Unix / Linux||Installation Manager fails on UNIX® or Linux® with the error assertion ||The DISPLAY environment variable is not initialized to a working x11 display. |
For details, see DISPLAY environment variable must be set or alarming failure occurs
|Unix / Linux||Installation Manager graphical environment does not work properly on UNIX® or Linux®.||For details, see Installation Manager graphical environment issues on Solaris, Linux, AIX|
|Unix / Linux||Using Installation Manager on UNIX® or Linux® results in the error: ||For details, see Containing directory could not be set for directory shortcut "IBM Installation Manager"|
|Unix / Linux||Installation Manager installation commands ||This issue occurs when only a top directory has write access permissions. Installation Manager assumes all sub-directories have write access.
When Installation Manager creates the
Check file permissions for all unzipped files and directories.
Update the permission of all the Installation Manager installation files and folders. For example, you could execute the following command to update the permissions:
|Unix / Linux||For details, see Using the sudo command to run Installation Manager as root fails|
|Unix / Linux||The Installation Manager graphical environment cannot be used.||This issue can occur for multiple reasons. One reason is that graphical libraries are not available and cannot be installed because of system administration policies. |
Use the silent mode or console mode in Installation Manager as an alternative to using the graphical user interface.
For details, see the Installation Manager Information Center.
16 June 2018