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Refresh client certificate action can result in subject check failure

Troubleshooting


Problem

When the System Identifier contains a hyphen or dash character and Active Directory is being used as the Tivoli Access Manager user registry, the Subject check fails with the error: "HPDBA0294W Could not get ICC context. HPDBA0230E The certificate label or DN is invalid."

[{"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"4.0.2;4.0.1;3.8.2;5.0.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
11 June 2026

UID

swg21437577