Troubleshooting
Problem
The installation of the Crystal Reports Report Design Component (RDC) fails with the error "Could not update the ini file" if IBM Lotus Notes is installed on the same machine.
Symptom
During the installation of the RDC, this error message occurs:
Could not update the ini file C:\Program Files\Notes\notes.ini. Verify that the file exists and that you can access it.
The path displayed in the error message might differ. However, it generally points to the location where IBM Lotus Notes is installed.
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Reporting","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.0.1;7.1.0.2;7.1.1;7.1.1.1;7.1.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21432842