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A user received the Requested item not found error when opening a FileNet® eForms work item.

Troubleshooting


Problem

Any user who opened a FileNet® P8 eForms work item received the Requested item not found error.

Symptom

Below is a sample pop-up error.


    com.filenet.api.exception.EngineRuntimeException;Requested item not
    found. object identity classId=Document&objectId={A4019D5E-334B-4E2F-
    B7F1-27F29AA04DC9}&objectStore=ABC class name Document
    [Code=null] ... Object Reference [DOCUMENT:1] ID "{A4019D5E-334B-4E2F-
    B7F1-27F29AA04DC9}" in ObjectStore "ABC";
    OMFC/Document/GetContent//E_OBJECT_NOT_FOUND

[{"Product":{"code":"SSS275","label":"FileNet eForms"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Eforms for P8","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.2","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21431990