Troubleshooting
Problem
A user received Failed to connect to vworbbroker error when clicking on FileNet® Process Engine (PE) Tasks from the Workplace.
Symptom
Here is the excerpt of the p8Workplace.log :
Root Exception:
Failed to connect to vworbbroker on load balancer:32776[1]. Check server connection.
filenet.pe.peorb.client.ORBServiceHelper$NameServerNotStarted: Failed to connect to vwior. URL=http://load balancer:32776/IOR/FileNet.PE.vworbbroker. Check PE server to make sure that vwior process is started. java.net.SocketException: Connection timed out:could be due to invalid address.
[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.5.1;4.5.0;4.0.3;4.0.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21431845