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Error SQL30082N Reason Code 15, 19, 24, or 36

Troubleshooting


Problem

When trying to connect to a database or run any Db2 commands, I'm receiving one or both of the following errors:

Symptom

SQL30082N Security processing failed with Reason Code 15
"Security processing at the server failed"
SQL30082N Security processing failed with Reason Code "19"
"USERID DISABLED or RESTRICTED"
SQL30082N Security processing failed with Reason Code 24
"USERNAME AND/OR PASSWORD INVALID "
SQL30082N Security processing failed with reason "36" ("UNEXPECTED
CLIENT ERROR"). SQLSTATE=08001

[{"Type":"MASTER","Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"ARM Category":[{"code":"a8m500000008PmmAAE","label":"Security and Plug-Ins-\u003EAuthentication"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"All Versions"}]

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Document Information

Modified date:
30 April 2025

UID

swg21416382