IBM Support

FLEXnet Licensing error:-5,412

Troubleshooting


Problem

Attempts to perform a status inquiry on the IBM Rational License server results in the error "FLEXnet Licensing error:-5,412".

Symptom

The following error and occur when can occur when you perform status inquiry on the Rational license server:


    ibmratl: No such feature exists.
    Feature: ClearQuest
    License path:27000@server name;
    FLEXnet Licensing error:-5,412
    For further information, refer to the FLEXnet Licensing documentation,
    available at "
    www.macrovision.com".

Cause

This error is generated because the ibmratl daemon found no features to serve.

Environment


Resolving The Problem

Ignore this error message.

This will not have any impact of the license server performance and the licenses will be served properly.


[{"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"FLEXlm","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.1;7.1.0.2;7.1.0.1;7.1;7.0.1.1;7.0.1;7.0.0.2;7.0.0.1;7.0;2003.06.16","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 December 2019

UID

swg21416327