IBM Support

On the Controller server C:\Windows\Temp is filling up with files

Troubleshooting


Problem

Customer noticing that the 'TEMP' folder (on the Controller application server) is filling up with random files. Specifically, when the users perform data imports (via "Transfer - External Data - Import", such as importing a flat file via an import specification) the Controller system is creating some temporary files. Unfortunately these files are not being deleted (cleaned up) after the import has completed.

Symptom

On the Controller application server, inside the Windows temp folder (C:\Windows\temp) there are many files with the following extensions:

    • .trz
    • .tr1
    • .iml
    • .lg1
    • .lg2
    • .lg3
    • .lg4
    • rad*****.tmp

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;8.5.1;8.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21415507

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