Troubleshooting
Problem
This technote explains how to resolve an error, "Unable To Locate Component". This can occur when starting or configuring the Change Management (CM) Server for IBM Rational ClearQuest Web chart usage.
Symptom
Technote 1408438 describes the process of configuring CM Server for ClearQuest Web chart support. During these steps, you encounter this error:
cqrpc.exe - Unable To Locate Component
This application has failed to start because cqcoreutil.dll was not found. Re-installing the application may fix this problem.
This problem also occurs if you are starting the CM Server processes.
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"CM Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Charts","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web Client (7.1)","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
29 September 2018
UID
swg21414944