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The Rational Publishing Engine Installer Fails With Errors 1335 and 2350

Troubleshooting


Problem

In certain situations the IBM Rational Publishing Engine (RPE) installer can fail with one or more message boxes with error number 1335 and/or 2350, such as "Error 1335. The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used."

Symptom


Errors messages as the ones seen below can occur, once the installer has gathered all the necessary information and the installation process is in progress:

[IBM Rational Publishing Engine 1.1.1 - InstallShield Wizard]
Installing IBM Rational Publishing Engine 1.1.1
The program features you selected are being installed.

Please wait while the InstallShield Wizard installs IBM Rational Publishing...

IBM Rational Publishing Engine 1.1.1 Installer information...
Error 1335. The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

<Abotrt> <Retry> <Ignore>




IBM Rational Publishing Engine 1.1.1 Installer information...
! Error 2350.FDI server error

<Abort> <Retry> <Ignore>


[{"Product":{"code":"SSUBFB","label":"IBM Engineering Lifecycle Optimization - Publishing"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"1.1;1.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
23 June 2018

UID

swg21412730

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