IBM Support

MustGather: RBM LDAP login failure on Datapower Gateway Appliance

Question & Answer


Question

What diagnostic data should be collected to help IBM Support troubleshoot RBM (Role-Based Management) LDAP login problems on the DataPower Gateway Appliance?

If you are having problems with LDAP via AAA policy or custom xslt, follow link below for data collection -

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"ARM Category":[{"code":"a8m50000000CdnyAAC","label":"DataPower-\u003ESecurity (SE)-\u003ELDAP"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
06 March 2025

UID

swg21410242