IBM Support

IBM Rational DOORS export to Microsoft Word result in error allocating sufficient memory for RTF string

Troubleshooting


Problem

Attempts to export data in IBM Rational DOORS to Microsoft Word when modules contain device independent bitmaps result in Error allocating sufficient memory for RTF string.

Symptom

A DOORS module containing images inserted using the Alt Print Screen does not successfully export to Microsoft Word.

Attempts to export results in the error:

Error allocating sufficient memory for RTF string

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4;9.2.0.5;9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
01 May 2020

UID

swg21408080