Troubleshooting
Problem
Error: "This action is only valid for products that are currently installed." occurs when trying to install Rational Change for DOORS Interface v5.7.
Symptom
When attempting to run 'ratlChange_DOORS_5-7-0.exe' to install Rational Change for DOORS Interface v5.7; immediately prompted with following error message:
"This action is only valid for products that are currently installed."
[{"Product":{"code":"SSYQQ2","label":"Rational Change"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21407886