IBM Support

In InfoSphere Information Server, the command line interface (istool) does not have sufficient memory to run

Troubleshooting


Problem

When you run an istool command, the out of memory error occurs. The issue might occur when you run commands with large amount of data, for example import, export, or query commands.

Symptom

In the following example, the istool query command fails and displays an OutOfMemoryError error in a JAVA heap message:


    istool workbench query -domain myserver -username myname -password mypasswrd -queryname "BI Report Models"

    Initializing query engine .....

    JVMDUMP0061 Processing dump event "systhrow", detail "java/lang/OutOfMemoryError" - please wait.
    JVMDUMP0321 JVM requested Snap dump using '/data/IBM/InformationServer/Clients/istools/cli/Snap.2091125.10000

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Information Governance Catalog","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.1.2.0;9.1.0.1;9.1;11.5.0.2;11.5.0.1;11.5;11.3.1.2;11.3.1.1;11.3.1.0;11.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS3GFL","label":"InfoSphere Metadata Workbench"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"9.1;8.7;8.5;8.1","Edition":"","Line of Business":{"code":"","label":""}}]

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Document Information

Modified date:
25 April 2025

UID

swg21406714